Your Privacy Matters to Us

Information We Collect

We may collect several types of information when you interact with our website and services:

Personal Information You Provide

• Name, email address, and phone number when you contact us or request appointments
• Address and insurance information when scheduling services
• Messages and inquiries you send through our contact forms
• Feedback and testimonials you choose to share

Automatically Collected Information

• IP address and general location information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website information
• Device information and screen resolution

How We Use Your Information

We use the information we collect for the following purposes:

• Healthcare Services: To schedule appointments, provide patient care, and communicate about your treatment
• Communication: To respond to your inquiries and send important updates about our services
• Website Improvement: To analyze usage patterns and enhance your online experience
• Marketing: To send you relevant information about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect our website and prevent fraudulent activities

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Healthcare Providers: With other healthcare professionals involved in your care
• Service Providers: With trusted third-party services that help us operate our website and practice (email services, scheduling platforms, etc.)
• Legal Requirements: When required by law, court orders, or government regulations
• Emergency Situations: To protect the health and safety of you or others
• Business Transfers: In the event of a merger, acquisition, or sale of our practice

All third-party service providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience:

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They include session management and security features.

Analytics Cookies

We use analytics tools to understand how visitors interact with our website, helping us improve our services and user experience.

Managing Cookies

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Our systems are regularly updated with the latest security patches
• Staff Training: All team members receive regular privacy and security training
• Physical Security: Our offices and servers are physically secured
• HIPAA Compliance: We maintain strict HIPAA compliance for all protected health information

Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request information about what personal data we have about you
• Correction: Ask us to correct any inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Restrict Processing: Ask us to limit how we use your information

To exercise any of these rights, please contact our Privacy Officer using the information provided below.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. For patients under 18, we work with parents or legal guardians regarding privacy rights and medical information.

Third-Party Websites and Services

Our website may contain links to third-party websites or services (such as insurance portals, patient portals, or health information resources). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any changes on this page with an updated effective date. For significant changes, we may provide additional notice through email or our website. We encourage you to review this policy periodically.